FAQ

How can I get in touch with Customer care?

If you have any questions or need assistance, our dedicated Customer Care team is here to help. You can reach us by visiting our Contact US Page, submitting your inquiry,and we will contact you as soon as possible. We're committed to providing you with the support you need

How can I place an order?

    • Placing an order with PHARMASTONE is easy and convenient. If you require any assistance while ordering online, don't hesitate to reach out to our Customer Care team through our Contact Page. We're here to ensure that your shopping experience is seamless.
  • Can you recommend some products for my skin type?

    • Absolutely! We understand that every individual's skincare needs are unique. To receive personalized product recommendations based on your skin type and concerns, please complete the contact form on our website. Our knowledgeable Customer Care team will be delighted to assist you in selecting the perfect products for your skincare routine.

    How do I store your products?

    To ensure the longevity and effectiveness of our products, we recommend storing them in a cool, dry place away from direct sunlight. Some products, such as serums, may require refrigeration during the summer months, as indicated in the product instructions. While room temperature storage is generally suitable, refrigeration is safe for most products, except for a few exceptions.

    Is your product registered?

    At Pharmastone, your safety is our top priority. All our products have undergone rigorous testing and comply with legal standards and regulations. We are committed to delivering products that are legally approved and meet the highest quality and safety standards in the industry. Your trust in our brand is paramount to us.

    If you have any additional questions or require further information, please don't hesitate to reach out to our Customer Care team through our Contact Page. We're here to provide you with the best possible skincare experience.